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COVID-19 Notice

We will continue to operate as usual during this pandemic, however please keep in mind that certain carriers may have reduced service or extended shipping times as they are dealing with the increased uncertainty worldwide. Royal Mail's International services have been experiencing delivery times of up to 6 weeks to certain countries, so if you need something urgently, please consider choosing an express courier service at checkout.

 

Delivery within the United Kingdom

Delivery is FREE within all of the UK on all orders. Orders under 2kg will be dispatched using the Royal Mail 1st Class tracked service. Your parcel will typically arrive within 2 working days after it has left our warehouse. It may take longer for some remote regions.

For orders over 2kg we will select the most suitable carrier for your area. Carriers we work with include Parcel Force, UPS, TNT, DPD, DHL and others.

Optional express courier delivery is also available to select at checkout should you require it. Rates and courier selection is provided live by our partners based on your shipping address and order size, so shipping costs and courier availability may vary. If no suitable options are presented, please get in touch with us and we will personally help work out the best shipping option for you.

All in-stock orders are fulfilled within 2 business days. We do not fulfill orders on weekends.

 

International Delivery

We offer international delivery to most countries worldwide.

Our standard economy shipping service for orders under 2kg is Royal Mail International Tracked with typical delivery times of 3-4 days across Europe and 6-7 days worldwide.

Shipping costs vary based on order weight and volume as well as the destination, they are calculated at checkout. Economy delivery starts at £10 for Europe and £11 to rest of the world.

All orders to Russia will be fulfilled by our delivery partner Boxberry, typical delivery times are 6-9 days, depending on destination.

Express international delivery is also available with a range of couriers, options will be presented to you at checkout based on your shipping address and order size. Rates and courier options are provided live by our partners, so shipping costs and availability of services may vary. If no suitable options are presented, please get in touch with us and we will personally help work out the best shipping option for you.

Before placing your order, please double check with your local customs office about what, if any, customs duty or import tax you may have to pay when the item arrives to your country. We do not handle customs processing and are not liable for any customs duty or import taxes that your order may incur.

All in-stock orders are fulfilled within 2 business days. We do not fulfill orders on weekends.

 

Tracking

You will receive an email with a tracking number for your order once it has been fulfilled. You can use the number to track your shipment on the courier's website, a link to which will be included in the email.

 

Returns

We offer a 30-day return policy on all our products. If you wish to return an item, please contact us first before shipping the item back. See our returns policy for more information.